Terms of Service

Last Updated: November 11, 2025

Welcome to Aniccai ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our AI-powered WhatsApp assistant, Aniccai WA (the "Service").

By messaging our Service on WhatsApp, you ("you" or "User") agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of Service

The Service is an automated AI assistant that provides information and answers to user queries via the WhatsApp platform. To provide responses, the Service processes your messages and may use third-party generative AI models (such as Google Gemini).

2. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your personal information. By using the Service, you agree to the collection and use of your information as described in our Privacy Policy, which is available at aniccai.com/privacy-policy.

3. User Responsibilities & Acceptable Use

You agree to use the Service responsibly and in compliance with all applicable laws. You agree that you will not:

  • Use the Service for any illegal, harmful, or fraudulent purpose.
  • Send messages that are hateful, harassing, threatening, or obscene.
  • Attempt to reverse-engineer, "jailbreak," or discover the underlying code of the Service.
  • Use the Service to send spam or unsolicited messages.
  • Provide false or misleading information to the Service.
  • Use the Service in a way that infringes on the rights of others.

4. CRITICAL: Disclaimers for AI Content

The Service uses artificial intelligence, which can make mistakes.

No Guarantees of Accuracy:

Responses generated by the Service are for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any information provided by the AI.

Not Professional Advice:

The Service does not provide medical, legal, financial, or any other form of professional advice. You must consult a qualified professional before making any decisions based on information from the Service.

No Liability:

We are not liable for any errors, omissions, or inaccuracies in the AI's responses, nor for any actions you take or decisions you make based on the information provided.

5. Service Availability and Changes

We strive to keep the Service operational, but it may be unavailable from time to time due to maintenance or technical issues. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice.

6. Termination

We may suspend or terminate your access to the Service at any time, without notice, if you violate these Terms. You can stop using the Service at any time by simply ceasing to send messages. For information on deleting your data, please see our User Data Deletion Policy at aniccai.com/data-retention.

7. Limitation of Liability

To the fullest extent permitted by law, Aniccai and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from (a) your use of or inability to use the Service; (b) any content obtained from the Service; or (c) any unauthorized access to or use of our servers and/or any personal information stored therein.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Changes to These Terms

We may update these Terms from time to time. We will notify users of significant changes, but we encourage you to review this page periodically. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

support@aniccai.com